How do I change my membership payment plan?

To change how often you pay for your membership, go to My Account and find your subscription under My Subscriptions. When the subscription you wish to change has been found, click View to see the details of your subscription plan. Under Subscription Totals you will see your current payment plan. Clicking Change Frequency will allow you to choose how often you will pay for your current membership.

How do I change my membership plan?

To upgrade or downgrade your membership you will need to do two things:

1. Go to the Membership page and register for the new membership you wish to have.
2. Go to My Account, find the previous subscription under My Subscriptions and click View to see further details. On the subscription details page you will have the option to suspend (pause) or cancel your subscription.

How do I pause my subscription?

Go to My Account, find the subscription under My Subscriptions and click View to see further details. On the subscription details page you will have the option to suspend it.

To re-activate it, follow the same steps and click the Re-Activate option on the subscription details page.

I’ve created a product but it’s not on my shop…

Once you’ve created your product, you can add it to any one of your shops. Go to your Shop Area, edit the shop you wish to add your product too, find the ‘Select Your Services & Items‘ field, this will allow you to add your products by selecting the product(s) you wish to add from the dropdown box. When this is done your products will be displayed on the relevant Shop page.

Note: Your item will still be advertised on the site even if it’s not displayed on your shop page

Happy To Swap/Exchanging Goods

When creating your shop, you are given the option to notify others that you’re willing to exchange goods. This will give you the ‘Happy to Swap‘ badge on your profile, which will let others know that you are happy to swap some of your masterpieces with theirs!

How do I set my payment details?

If you are eligible to sell using e-commerce you will need to set your payment details before selling, so you can get your money! To do this, go to your E-Commerce Dashboard, and click Store Settings, here you will be able to connect your Stripe account.

What is Stripe?

Start selling today

Ready to set up shop in our amazing maker’s marketplace? Sign up as an Egg Next Door seller now!